An interactive insurance company

The once often-heard argument that the Internet is merely a big hype has definitely been proven to be wrong. World-wide, more than 150 million people have joined the Internet community in the last 5 years. And every two years this figure is estimated to double. Studies show that more than half of all Internet users are also interested in ordering goods and services via the Net. Ineas Insurance Company N.V. took immediate advantage of the interactive possibilities of this young medium right from the beginning. On its web site www.ineas.nl customers can manage their own insurance portfolios on-line. This means not only performing risk calculations and obtaining personal advice but also subscribing Insurance and following the progress of a claim's settlement processes on-line.

Ineas Insurance Company N.V. is an independent international insurance company with its corporate domicile in Amsterdam. Most of the capital is provided by institutional investment companies from Switzerland, USA, UK and the Netherlands with thorough knowledge of the insurance industry. Chairman of the Board of Directors of Ineas Insurance Company N.V. is Mr N.W. Ligtelijn. Management consists of six European professionals with vast experience in the insurance business. Many international investors are committed to the enterprise and have secured sound financing of the organisation.

On the supply-side, Ineas co-operates with an international network of partners and suppliers. They are leading European companies, which support Ineas in the areas of Information technology, claims processing, marketing, and public relations. Outsourcing these tasks allows the company to retain a lean and flexible structure. Ineas will start activities in the Netherlands this fall and shortly thereafter in Germany and Belgium. Other European countries will follow.

Personal Risk Management with Primes^®

Besides comprehensive information on the company’s insurance products www.ineas.nl provides consumers with inventory tools in order to evaluate his or her risks and to decide whether and which prevention measures need to be taken. This is what Ineas terms personal risk management, or Primes^®. On the corporate site, three sections cover the different aspects of personal risk management. With a simple click on the mouse, the sections “Determine your risk”, “Tips & Advice” or “Tool box” can be opened where customers will find a great deal of useful information.

In the section “Determine your risk” a series of questions raises the consumer’s awareness of the risks related to driving a car, travelling, accidents or liability.

The Section “Tips & Advice” contains much general information on risk analysis, prevention and insurance as well as plenty of practical advice.

The Section “Tool box” offers not only advice relating to prevention but also useful tools to help make risk management easier. For example, the visitor will find pre-formatted text modules that assist him or her in creating various standard letters. Amongst the options of this unique tool are letters for initiating a liability claim, terminating insurance or requesting a quotation.  Letters are automatically provided with the correct addresses. Each letter can be printed directly from the site. Moreover, the section also contains calculators for no-claims bonuses and insurable value. The first can for instance be used to determine whether it is worth paying for the repairs to a damaged car oneself or filing a claim with the insurance company; the latter is a practical tool for calculating the value of home contents and other movables in order to avoid under or overinsurance.

Insuring with Ineas: simple, fast, personal, secure and transparent

Speed and convenience are vital factors when buying and managing insurance. Therefore, Ineas has developed Primes^®, a tool that allows users to manage their personal insurance risks individually. The customer finds practical information about potential risks and possible consequences as well as advice on prevention. One section of the corporate site is only accessible to customers and provides them with the option of viewing their insurance portfolio on-line and for instance checking the current progress of a loss settlement. Claims processes can be initiated by simply filling in an electronic form on the Ineas web site, 24 hours a day 7 days a week - a truly cost and time saving service. Thanks to the latest security and encryption technologies buying insurance on-line has become safe. Ineas Insurance Company N.V. is a member of the Dutch Insurers Association. Policies and conditions are transparent and can be viewed on-line at any time. By automating processes as much as possible Ineas takes full advantage of the interactive functionality of the Internet. This way Ineas is able to offer users competitively priced insurance products and the highest level of service. Upon request visitors to the web site receive a quotation which explains details of the policy and premiums in simple terms. Doing business on the Internet facilitates clear and fast communication and at the same time reduces paperwork.

Amsterdam, September 24, 1999